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Organizational Change Explained

Organizational Change Explained

Case Studies on Transformational Change in Organizations

Sarah Coleman, Bob Thomas

From £24.99

Deliver sustainable change in organizations regardless of company size and industry sector by drawing on these best practice examples.

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About the book

The best way to learn how to navigate change successfully is to look at practical examples of change management programmes. Organizational Change Explained shares stories and insights from experienced change practitioners so professionals can reflect on their own work, respond critically to what others have done, and take away new tools and techniques to apply to their own change management practice. The book includes a range of cases from different sectors and countries including GlaxoSmithKline and the NHS to offer insights no matter the scale of the change management programme.

Organized around central themes such as shaping and design, change leadership, and communication and engagement, Organizational Change Explained presents each case alongside an introduction, conclusion, list of key learning points, questions for reflection and sources of further reading. The book is invaluable to anyone tasked with leading or managing change within their teams, projects, departments or divisions, whether at local level or across geographic locations, countries and cultures.

Table Of Contents

  • Section - ONE: The Reality of Organizational Change;
    • Chapter - 1: Organizational development in the NHS;
    • Chapter - 2: Sparking change;
    • Chapter - 3: Changing the way we change;
    • Chapter - 4: Shaping and designing change;
    • Chapter - 5: Brain, behaviour and being the same or different;
    • Chapter - 6: Working with resistance to change;
    • Chapter - 7: Creating the resilient organization;
    • Chapter - 8: Leading change;
    • Chapter - 9: Employee communication and engagement during change;
    • Chapter - 10: Project Carpe Diem;
    • Chapter - 11: Operational readiness for change;
    • Chapter - 12: Managing change in Asia and the West;
    • Chapter - 13: Developing change capacity and capability in organizations;
    • Chapter - 14: Risk and organizational change;
    • Chapter - 15: Embedding and sustaining change;
    • Chapter - 16: Change innovation;
  • Section - TWO: The Future of Organizational Change;
    • Chapter - 17: The future of change and management;
    • Chapter - 18: Leading the agile organization;
    • Chapter - 19: The shift from complicated to complex;
    • Chapter - 20: The future and manufacturing;
    • Chapter - 21: The future and local government;
    • Chapter - 22: The future of healthcare


This is a treasure trove of advice from a deeply credible expert group. A collection of stories each with immaculate technical pedigree and referencing - this is a book to read in bite sized chunks, or all at once, and then revisit time and again as a source of wisdom for dealing with practical challenges at work. I look forward to dipping into this resource again and again.
Alastair Ramage, Transformational Change Specialist & formerly Director Transformation, The British Council

I expect professionals seeking good change management practice will find Organisational Change Explained to be a welcomed and valuable resource. The themes of the book are ones that I see leading organisations consider. In the pages of this book, you will find meaningful insights, drawing on current academic research and relevant change experiences across public, private and not-for-profit sectors.
Dr. Andrew Schuster (FAPM, FIC, FIOD), Director or Programme Assurance at PwC

Anyone interested in the future of work and organisational change will find this book insightful and thought-provoking. Organisational case studies from the real world of business combined with opinion pieces and insights provide valuable resources to inform leaders and practitioners how to approach their own organisational change initiatives.
Professor Vlatka Hlupic, author of The Management Shift

Organizational Change Explained presents a wide range of lively and current perspectives about organisational transformation and change, and how this territory is changing. Those responsible for Business Change within Organisations, who are keen to develop their thinking and glean insights from change practitioners, will find rich pickings here!
Esther Cameron, Co-Author of Making Sense of Change Management

The contributors to Organizational Change Explained have done a great service for the Change Management community in sharing these practical cases which, taken together with the insightful and contemporary thought pieces in Part 2, offer members of the global change community a rich harvest of learning.
Richard Smith, Leadership and Change consultant, Editor of The Effective Change Manager’s Handbook

Organizational Change Explained brings much needed insight at a time when the pace of change is increasing for everyone, everywhere. Real life case studies from real life change experts offer reassuring clarity for business leaders when all the traditional rules for managing change just don't work anymore.
Warren Parry, author of Big Change, Best Path, and Managing Director in Accenture Strategy

Book Details

  • EAN: 9780749475475
  • Edition: 1
  • Published: 3rd February 2017
  • Paperback
  • Format: 235x160
  • 384 pages

About the Author

Sarah Coleman is director of Business Evolution. Her clients include multinationals and established medium-sized enterprises across government and industry sectors including telecoms, professional and financial services, engineering and healthcare. Sarah is a Fellow and former Trustee of the Association for Project Management (APM) and Visiting Fellow at Cranfield and Lincoln universities.

Bob Thomas is a highly experienced programme, portfolio, PMO delivery manager with a consulting and delivery background in airports, retail, government (central and local), insurance, logistics, health, financial services, transportation and management consulting. Bob also established Change Practitioner Groups for the APM.

Sarah Coleman

Bob Thomas

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