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Supplier Relationship Management

Unlocking the Value in Your Supply Base

Get clear and practical guidance on how to manage suppliers to form strategic collaborative relationships and achieve organizational goals.
EAN: 9781398602250
Edition: 3
Format: 234x156
464 pages

About the book

Effective supplier management enables organizations to unlock value from their supply base and reap tangible benefits. With practical tips and a proven approach, this is the guide to understanding how to maximize the potential of suppliers to gain a competitive advantage.

Supplier Relationship Management
explains the importance of supplier management, how to measure and improve their performance and what to do to ensure that these relationships are profitable, collaborative and future proof. 'The Orchestra of SRM®' framework coupled with tips, tools and resources delivers clear guidance on how to design a highly effective supplier relationship management programme with maximum return on time and investment.

Written by leading expert, Jonathan O'Brien, the third edition offers new content on how to adapt to changes in working practices, such as suppliers working remotely, as well as information on the future of the supply base and how to remain innovative moving forward. Supplier segmentation is outlined in more detail along with information on the changes to how companies are managing supply chains and the impacts in practice. Grasp the key concepts provided in this book to become a more effective procurement manager.

About the authors

Jonathan O'Brien is the CEO of Positive Purchasing Ltd, the international procurement and negotiation consultancy and training provider, and is based in Plymouth, UK. With over 30 years of experience working in purchasing, he has worked all over the world to help global organizations increase their purchasing capability through training, education and working directly with practitioners and executive teams to drive the adoption of category management and other strategic purchasing methodologies. He is also the author of Category Management in Purchasing, now in its fourth edition, The Buyer's Toolkit and the award-winning title Negotiation for Procurement Professionals, all published by Kogan Page.