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How Retail Has Changed – and Why Customers Are No Longer Content

With £360 billion spent in UK shops in 2018 and more spend per capita seen online than any other country, if you’re considering launching a retail business – there’s no denying you have to get your ducks in a row.

Explaining why a retail business is a 24/7 occupation and how research will set your start-up apart, Rowland Gee – co-author of The Retail Start-Up Book – provides practical guidance on why you must study trading in the segment and prepare and research the market accordingly, to ensure your operation succeeds.