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Organization Development

A Practitioner's Guide for OD and HR

Improve the functioning of individuals, teams, and the organization as a whole with this handbook to the theories, tools and techniques of organization development.

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EAN: 9781789667912

Edition: 3

Published: 03 Jun 2021

Format: 240 x 170

576 pages

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About the book

Organization Development (OD) is key to ensuring that organizations and their people can adapt to and engage in ongoing change in today's fast-paced and competitive world. How can those responsible for managing change determine the most appropriate course of action for their organization's needs and maximize capability?

Written by two of the leading experts in the field, Organization Development is an essential guide to the theories, practices, tools and techniques for achieving success. It explores the role of HR in relation to OD, and connected areas such as organization design, building organizational agility and resilience, and culture change.

Alongside international case studies from organizations including Ernst & Young, Nationwide, Lockheed Martin and the University of Sheffield, UK, this revised third edition of Organization Development contains new chapters on building an adaptive culture of learning and innovation and organization health and 'use of self'. With fresh material on digitization, OD in SMEs, and competence profiles, this is an indispensable handbook to understanding, communicating and implementing organization development approaches for both experienced practitioners and students.

About the authors

Mee-Yan Cheung-Judge had over 30 years' experience of delivering transformational change in a range of international organizations, including the BBC and Singapore's public sector agencies. A widely published author and international conference speaker, she was voted a Top Influential Thinker by HR Magazine in 2017 and 2019.

Linda Holbeche is Co-Director of the Holbeche Partnership, Adjunct Professor at Imperial College London Business School, UK, and Visiting Professor at four other UK universities. She acts as consultant on OD, HR, Strategy and Leadership. She is Fellow of Roffey Park and the Institute of Employment Studies and was previously Director of Research and Policy at the Chartered Institute of Personnel and Development (CIPD) and Director of Leadership and Consultancy at the Work Foundation. She is the author of The Agile Organization, also published by Kogan Page.In 2021 she was named as one of the Most Influential HR Thinkers by HR Magazine.

Mee-Yan Cheung-Judge

Linda Holbeche

Detailed Table of Contents

Section - ONE: A practitioner’s guide for Organization Development;
Section - Section 1: OD history and theory overview;
Section - 01: What is OD? Its brief history;
Section - 02: Theories and practices of OD: a theory overview;
Section - Section 2: OD cycle of work;
Section - 03: Theories and practices of OD - the OD cycle and the entry and contracting phase;
Section - 04: Theories and practices of OD - the diagnostic phase;
Section - 05: Theories and practices of OD - the intervention phase;
Section - 06: Theories and practices of OD - the evaluation phase;
Section - Section 3: OD and change;
Section - 07: Living at the edge of chaos and change;
Section - 08: Back-room and front-room change matters;
Section - 09: Can behavioural change be made easy?;
Section - Section 4: The Organization Development practitioner;
Section - 10: The Organization Development practitioner;
Section - 11: Power and politics in Organization Development;
Section - Section 5: Additional thoughts;
Section - 12: What is an organization? What is organization health?;
Section - 13: How to build up your presence and impact on organization life;
Section - TWO: HR in relation to OD: theory and practice;
Section - 14: HR in relation to OD;
Section - 15: Organization Design;
Section - 16: Transformation and culture change;
Section - 17: Building organizational agility and resilience;
Section - 18: A culture conducive to innovation and learning;
Section - 19: Building the context for employee engagement;
Section - 20: Developing effective leadership;
Section - 21: Postscript – towards a better tomorrow;
Section - 22: References and further reading;
Section - 23: Index

Reviews

Robert J. Marshak, Ph.D. Author of Dialogic Process Consulting and Co-Editor of Dialogic Organization Development: The Theory and Practice of Transformational Change.

This book deserves a place in every practitioner's reference library.

W. Warner Burke, PhD, Professor of Psychology and Education, Teachers College, Columbia University

International in scope, interdisciplinary in coverage, and linking, practice with scholarship, this third edition of a classic in organization development stands out as one of a kind.

Glenda Eoyang, Executive Director, Human Systems Dynamics Institute

Practitioners everywhere are lucky to have this rich resource, full of gifts, as guide.

Pietro Catania, MBA, MSM, Founder at Alef Consulting and Ayros publishing House, Milan, Italy

A pleasure to read, the third edition of this renowned and respected landmark text by two gifted giants in the field offers a bright and meaningful roadmap to effectiveness. Clear, accurate, contemporary and updated with the latest advances, the book impeccably distils the tried and tested essential wisdom of seventy-five years of Organization Development in its purest form. A breath of fresh air full of actionable advice for the practitioner, a rigorous and definitive reference guide for the researcher and the academic and a delight for the curious mind, this book should be mandatory reading for anyone who cares deeply about the success of their people and their organization.

Maria Wang, Founder & CEO of Innovative OD Center, Shanghai, China

I feel so excited to read the third edition of Mee Yan and Linda's book for OD and HR practitioners. It offers even more detailed guidance and examples of OD cycle of work and has new added content relating to organization health, culture change, and Use of Self. As an OD practitioner in China, I can't wait to introduce it to our OD communities.

Clarence Chia, Institute Director – Institute of Leadership and Organisation Development, Singapore Civil Service College, Singapore Government

The previous editions have been significant in upping the capability of the Singapore Government's OD community. This edition, with all its additions will continue to be a must-read reference for us in the government sector - as well as leaders and practitioners from other sectors. Its practical brilliance is backed by research that is both evidence-based and relevant to current organisation challenges. Beyond the treasure trove of updated and practical content, each chapter encapsulates the lived experiences and cumulative wisdom of two legends of our time.

David W. Jamieson, Ph.D, Editor-in Chief, Organisation Development Review

This could be the best text for OD's future, first it brings OD and HR together, which is seriously needed in this era of complex change. Second, it emphasizes the importance of developing both effectiveness and health in organizations, which was part of how the founders of the field created it. Third, the intervention discussion in Chapter 5 is so clear, grounded and practical and the best version of this concept. Fourth, it brings comparisons into focus from traditional OD to the less linear and less 'planned' complex, rapid change world. It is also well-researched and loaded with practice implications for the OD and HR fields.

Laurence Fitt Vice President, GSK

This is my only go to book to guide me through all phases of large complex change programmes. It is as valuable as it wise and immediately applicable to real work. I have seen first-hand the tangible benefits by applying what is in this book.

Ken Nishikawa, Konan University Center for Education in General Studies

As the unprecedented situations of recent years become the new normal, practitioners in the transformation business are looking for vital tools to help them with the task. With its coherent approach towards OD, this book will be an ideal aid. It will inspire students and practitioners who want to become transformative leaders. Its caring and supportive messages will help them and their clients navigate through the many challenges they may encounter as they bring about change. As a Vice President of IODA (International Organization Development Association and the OD Association in Japan), I know this book will inspire our members and other readers a real love for OD and courage to make the journey of change itself.

Chris Worley, Research Professor of Management, Pepperdine Graziadio School of Business

Organization development is needed now more than ever, and professionals in the HR function need to understand how OD works. In this practitioner-friendly book, Mee-Yan and Linda make the most of their broad experience to build out the necessary competencies and promote sustainable organization change.

This book deserves a place in every practitioner's reference library.
Robert J. Marshak, Ph.D. Author of Dialogic Process Consulting and Co-Editor of Dialogic Organization Development: The Theory and Practice of Transformational Change.

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