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Rethinking Operating Models
Designing People and Technology Powered Organizations
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About the book
How can you redesign your operating model to drive growth, agility and sustainability in a changing economy?
Rethinking Operating Models, edited by Kent McMillan, Greg Kesler and Amy Kates is a practical guide for managers, department heads and organization design and development leads seeking to adapt structures, processes and capabilities to meet today's toughest business challenges.
Written by a team of experts, the book offers proven frameworks and actionable tools to align your model with strategic goals while responding to technological change, evolving markets and increasing stakeholder demands.
You'll learn how to:
- Build agile operating models that adapt to rapid data and tech shifts
- Manage complexity and cost without sacrificing innovation or service
- Integrate sustainability and responsibility into core business design
- Execute mergers, acquisitions and divestments effectively
Packed with real-world examples, this book shows senior professionals how to tailor models to their unique context, accelerate decision-making and position their organization for long-term success.
Themes include: operating model design, organizational agility, transformation strategy, sustainability integration, change execution
About the authors
Kent McMillan is an organization designer based in London, United Kingdom. He is a consultant, innovator and educator who has held global practice leadership roles at Accenture and holds two US patents in organization analytics and design.
Greg Kesler is an organization designer based in Connecticut, United States. He was formerly the lead of Accenture's Operating Model & Organization Design practice and is the co-author of Networked, Scaled, and Agile, also published by Kogan Page.
Amy Kates is an organization designer based in New York, United States. She was formerly a senior leader in Accenture's Operating Model & Organization Design practice. She is the co-author of Networked, Scaled, and Agile, also published by Kogan Page.
- The book provides a practical set of frameworks and techniques to work through common challenges many executives face, brought to life with examples from many real-world projects, organizations and industries. With an eye on the future in this period of significant organizational change, it's a very helpful addition to the toolbox.
- Ben Gaunt, SVP Group Transformation, BP
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