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Armstrong’s Handbook of Performance Management
An Evidence-Based Guide to Performance Leadership
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About the book
Now in it's eighth edition, with this practical book understand measuring and improving employee performance in modern organizations.
Armstrong's Handbook of Performance Management by bestselling author Michael Armstrong is a core textbook for students of human resource management, organizational behaviour and leadership. Suitable for undergraduate and postgraduate study, this new edition aligns with performance management, appraisal and reward courses, while reflecting the impact of AI, digital transformation and evolving workplace practices.
The book covers the full performance management cycle, including goal setting, measurement, feedback, development and managing underperformance, alongside leadership, performance culture and reward systems.
This textbook includes:
- Real-world examples from Microsoft, HSBC and IBM to demonstrate how theory is applied in practice across modern organizations
- Practical frameworks for performance planning, measurement and evaluation
- Exercises and activities to support critical thinking and application
- Guidance on feedback, coaching and managing underperformance
- Online resources including lecture slides, instructor materials, glossary and literature review
Whether studying HRM or preparing for a career in people management, Armstrong's Handbook of Performance Management equips students with the knowledge and skills to manage performance effectively in today's workplace.
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Table of contents
- Section - ONE: The Essence of Performance Management;
- Chapter - 01: The nature of performance management;
- Chapter - 02: The conceptual framework;
- Section - TWO: Traditional Performance Management Systems;
- Chapter - 03: Performance management systems
- Chapter - 04: The failure of traditional approach;
- Chapter - 05: The reinvention of performance management;
- Chapter - 06: The advent of performance leadership;
- Section - THREE: The New Approach to Performance Management;
- Chapter - 07: Defining performance goals;
- Chapter - 08: Monitoring and assessing performance;
- Chapter - 09: Providing feedback through performance conversations;
- Chapter - 10: Helping people to develop and improve;
- Section - FOUR: Applications of Performance Management;
- Chapter - 11: Use of AI;
- Chapter - 12: Multi-source feedback;
- Chapter - 13: Managing organizational performance;
- Chapter - 14: Managing team performance;
- Chapter - 15: International performance management;
- Chapter - 16: Managing the performance of hybrid workers;
- Chapter - 17: Performance management and talent management;
- Chapter - 18: Performance management and reward;
- Section - FIVE: Managing Performance Management;
- Chapter - 19: Developing Performance conversations;
- Chapter - 20: Learning about Performance Management;
- Chapter - 21: Evaluating Performance Management;
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