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Engaging Teams
How to use Social Wellbeing to Boost Performance, Retention and Culture
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About the book
Is disengagement undermining your organization's performance and profitability?
Engaging Teams by Nick Smallman and Dan Parry is a strategic guide for senior leaders and HR executives seeking proven tools for reversing disengagement, driving productivity and strengthening workforce resilience.
Drawing on academic research, business data and C-suite insights, this book offers a blueprint for embedding engagement into leadership, culture and operations. Featuring real-world examples from NASA, Microsoft, Citigroup, Johnson & Johnson, Google, Lenovo, Ikea and Qantas, it shows how to lead change, improve collaboration and sustain performance across diverse teams.
You'll discover how to:
- Build engagement into governance, strategy and leadership practice
- Lead through change and manage multigenerational workforces effectively
- Develop agile thinking, emotional intelligence and critical problem-solving
- Implement feedback systems that drive accountability and results
With strategic models, expert analysis and actionable frameworks, Engaging Teams equips senior decision-makers to deliver measurable gains in motivation, retention and organizational performance.
Themes include: employee engagement strategy, leadership development, governance, organizational culture, workforce resilience
About the authors
Nick Smallman is Founder and CEO of Working Voices, a consultancy and training provider. For the last 27 years he has been advising global blue-chip clients on engagement, leadership and communication. He is based in London, UK.
Dan Parry is the Head of Communications at Working Voices. He began his career as a broadcast journalist at BBC News and has more than 30 years' experience in the media. He is based in London, UK.
Table of contents
- Chapter - 00: Introduction: knowing your people;
- Section - ONE: Part One
- Chapter - 01: For the love of work;
- Chapter - 02: Wellbeing strategies that aren’t fit for purpose;
- Chapter - 03: Managing our relationship with technology;
- Chapter - 04: The impact of global threats;
- Chapter - 05: A theory of social wellbeing;
- Section - TWO: Part Two
- Chapter - 06: Finding glue: social wellbeing in practice;
- Chapter - 07: Agile thinking;
- Chapter - 08: Future communication;
- Chapter - 09: Leading through change;
- Chapter - 10: Working sustainably;
Reviews
- Packed with humour and hard truths, this book will change how you think about leadership, wellbeing and the future of work. This witty and thought-provoking book about engaging teams will undoubtedly keep you engaged. Packed with jaw-dropping insights that make you raise your eyebrows one moment and chuckle the next, it masterfully balances humour with hard-hitting truths. More than just ideas, it offers practical solutions for rethinking wellbeing and humanizing the workplace.
- Anetta Nova, Strategic Advisor
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