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Implementing Strategic Change
Managing Processes and Interfaces to Develop a Highly Productive Organization
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About the book
About the authors
Tom Bevington is a partner in Bevington Group and its sister company Bevington Process Management Tools. He has experience in both technical and management roles in IT and was CEO of an international computer services organization with operations in 49 countries. Clients have included GE Capital, ANZ, Commonwealth Financial Services and Tower.
Professor Danny Samson is one of Australia's best known executive educators, having created and led many successful programs both in Australia and elsewhere. He is Professor of Management at the University of Melbourne and is Director of the Foundation for Sustainable Economic Development there.
Table of contents
- Chapter - 00: Introduction;
- Chapter - 01: Business strategy – rigorous formulation, routine underachievement;
- Chapter - 02: Strategic outcomes from best-practice management principles;
- Chapter - 03: Making the change needs obvious – the critical role of interfacing activities;
- Chapter - 04: Interfacing activities, business strategy and business process innovation;
- Chapter - 05: Interface activity noise – the foundation of strategic change capability;
- Chapter - 06: Increasing performance;
- Chapter - 07: Organizational ‘genomics’ – strategic process analysis focused on implementation;
- Chapter - 08: Principles by which leading organizations drive change;
- Chapter - 09: Using interface mapping to deliver performance;
- Chapter - 10: Staying on top: maintaining business outcomes;
- Chapter - 11: De?nitions and an example of an interfacing mapping tool
Reviews
- I rarely receive offers to sustainably free up 10 - 15% of staff capacity without a call on precious capital... Interface mapping has delivered on these promises in three different businesses for me and the staff have really bought into the improvements
- Louis Hawke, Managing Director, Product Strategy and Marketing, ANZ Bank
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