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The Hiring Handbook
A Toolkit for Recruitment, Assessment, and Selection Success
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About the book
How can you consistently hire the right people?
The Hiring Handbook by Kasey Harboe Guentert and Mollie Berke is a practical, evidence-based guide for managers, HR leads and departmental heads who want to improve hiring outcomes, strengthen interview design and make data-backed decisions.
Written by hiring experts with experience at Korn Ferry, Airbnb and Meta, this toolkit takes you step-by-step through defining job requirements, creating structured interviews and evaluating candidates with objectivity. It focuses on the strategies mid-career professionals need to build teams that deliver measurable results.
You'll learn how to:
- Pinpoint essential skills and attributes through job analysis
- Write compelling job descriptions that attract top candidates
- Design structured interviews that produce fair, consistent results
- Create predictive interview questions and minimize bias with data-driven evaluation
Packed with practical tools, real-world examples and proven frameworks, The Hiring Handbook equips you to make confident, informed decisions that strengthen performance and reduce costly hiring mistakes.
Themes include: hiring strategy, structured interviews, candidate assessment, bias reduction, data-driven recruitment
About the authors
Kasey Harboe Guentert is a consultant with APTMetrics, a human resources consultancy specializing in talent management solutions. Prior to this she was Head of Global Assessment, Selection and Measurement at Airbnb and Global Talent Selection Manager at Meta. She is based in San Francisco, California.
Mollie Berke is an Industrial-Organizational Psychologist who specializes in leadership assessment and development. She is currently a Managing Director at Modern Executive Solutions. Prior, she was Global Talent Assessment Partner at Meta and Leadership Assessment Consultant at Korn Ferry. She is based in Jacksonville, Florida.
Table of contents
- Section - ONE: WHY structured assessment;
- Chapter - 01: Embrace human insight;
- Chapter - 02: From frenzy to fallout – the high cost of over-hiring and its aftermath;
- Chapter - 03: The funnel;
- Chapter - 04: Your stakeholders;
- Section - TWO: WHAT to assess;
- Chapter - 05: Overview of job analysis – about those miraculous;
- Chapter - 06: Job analysis;
- Chapter - 07: Job analysis, step by step;
- Chapter - 08: Building your job profile and job description;
- Chapter - 09: Food for thought;
- Section - THREE: HOW to assess;
- Chapter - 10: Out-of-the-box questions – why the beer test and guessing games don’t belong in interviews;
- Chapter - 11: Screen to focus on the most qualified;
- Chapter - 12: Structure focuses on what matters most;
- Chapter - 13: Building structured interviews;
- Chapter - 14: Other interviewing methods and assessment types;
- Chapter - 15: Let’s write some questions!;
- Chapter - 16: Creating candidate trust;
- Chapter - 17: Conducting your interview;
- Chapter - 18: Including multiple interviewers;
- Section - FOUR: WHO to select;
- Chapter - 19: Taking outstanding notes;
- Chapter - 20: It’s all about metrics;
- Chapter - 21: Using evidence to make ratings;
- Chapter - 22: Making a decision;
- Section - FIVE: Other considerations;
- Chapter - 23: Can human bias be helped?;
- Chapter - 24: Privacy and employment best practices – United States;
- Chapter - 25: Privacy and employment best practices – Europe and the UK;
- Chapter - 26: Privacy and employment best practices – India and China;
- Chapter - 27: Cheating, leakage, and lying;
- Chapter - 28: Continuous improvement;
- Chapter - 29: GenAI – general tips;
- Chapter - 30: When the standard hiring process doesn’t fit;
- Chapter - 31: Concluding thoughts;
Reviews
How and who you hire is vitally important to every company's success... but let's face it, this mission-critical process often runs on messy autopilot across so many organizations. Thankfully, two thoughtful, seasoned assessment professionals have stepped in to write the book that should be sitting on every hiring manager's desk: The Hiring Handbook. Kasey and Mollie are the real deal, having helped countless clients choose the talent they need for the future-and they've boiled down the most contemporary people science into digestible insights that anyone who needs to hire can act on.
Having worked with large, complex organizations myself, I recommend this book wholeheartedly to anyone who sees hiring well as a source of competitive advantage-which should be everyone!
- Over the course of my career helping large companies identify and develop talent, from the frontlines all the way up to senior executives-I've seen firsthand how often organizations, even the most sophisticated ones, get hiring wrong. Despite the stakes, too many organizations still rely on gut instinct over structured interviews, fall prey to internal bias and lack consistency in how they evaluate talent. The Hiring Handbook a clear, evidence-based guide that demystifies what great hiring actually looks like. It's a must-read for any leader serious about attracting and selecting the right people-and setting them up to succeed.
- Larry Emond, Senior Partner, Modern Executive Solutions, Former longtime Managing Partner, Gallup
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