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The Hiring Handbook

A Toolkit for Recruitment, Assessment, and Selection Success

Mollie Berke, Kasey Harboe Guentert

Use this practical guide to source, interview and recruit the employees that your business needs to succeed.

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EAN: 9781398621640

Edition: 1

Published: 03 Jul 2025

Format: 234 x 156

328 pages

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About the book

How can you consistently hire the right people?

The Hiring Handbook by Kasey Harboe Guentert and Mollie Berke is a practical, evidence-based guide for managers, HR leads and departmental heads who want to improve hiring outcomes, strengthen interview design and make data-backed decisions.

Written by hiring experts with experience at Korn Ferry, Airbnb and Meta, this toolkit takes you step-by-step through defining job requirements, creating structured interviews and evaluating candidates with objectivity. It focuses on the strategies mid-career professionals need to build teams that deliver measurable results.

You'll learn how to:
- Pinpoint essential skills and attributes through job analysis
- Write compelling job descriptions that attract top candidates
- Design structured interviews that produce fair, consistent results
- Create predictive interview questions and minimize bias with data-driven evaluation

Packed with practical tools, real-world examples and proven frameworks, The Hiring Handbook equips you to make confident, informed decisions that strengthen performance and reduce costly hiring mistakes.

Themes include: hiring strategy, structured interviews, candidate assessment, bias reduction, data-driven recruitment

About the authors

Kasey Harboe Guentert is a consultant with APTMetrics, a human resources consultancy specializing in talent management solutions. Prior to this she was Head of Global Assessment, Selection and Measurement at Airbnb and Global Talent Selection Manager at Meta. She is based in San Francisco, California.

Mollie Berke is an Industrial-Organizational Psychologist who specializes in leadership assessment and development. She is currently a Managing Director at Modern Executive Solutions. Prior, she was Global Talent Assessment Partner at Meta and Leadership Assessment Consultant at Korn Ferry. She is based in Jacksonville, Florida.

Kasey Harboe Guentert

Mollie Berke

Section - ONE: WHY structured assessment;
- Chapter - 01: Embrace human insight;
- Chapter - 02: From frenzy to fallout – the high cost of over-hiring and its aftermath;
- Chapter - 03: The funnel;
- Chapter - 04: Your stakeholders;
Section - TWO: WHAT to assess;
- Chapter - 05: Overview of job analysis – about those miraculous;
- Chapter - 06: Job analysis;
- Chapter - 07: Job analysis, step by step;
- Chapter - 08: Building your job profile and job description;
- Chapter - 09: Food for thought;
Section - THREE: HOW to assess;
- Chapter - 10: Out-of-the-box questions – why the beer test and guessing games don’t belong in interviews;
- Chapter - 11: Screen to focus on the most qualified;
- Chapter - 12: Structure focuses on what matters most;
- Chapter - 13: Building structured interviews;
- Chapter - 14: Other interviewing methods and assessment types;
- Chapter - 15: Let’s write some questions!;
- Chapter - 16: Creating candidate trust;
- Chapter - 17: Conducting your interview;
- Chapter - 18: Including multiple interviewers;
Section - FOUR: WHO to select;
- Chapter - 19: Taking outstanding notes;
- Chapter - 20: It’s all about metrics;
- Chapter - 21: Using evidence to make ratings;
- Chapter - 22: Making a decision;
Section - FIVE: Other considerations;
- Chapter - 23: Can human bias be helped?;
- Chapter - 24: Privacy and employment best practices – United States;
- Chapter - 25: Privacy and employment best practices – Europe and the UK;
- Chapter - 26: Privacy and employment best practices – India and China;
- Chapter - 27: Cheating, leakage, and lying;
- Chapter - 28: Continuous improvement;
- Chapter - 29: GenAI – general tips;
- Chapter - 30: When the standard hiring process doesn’t fit;
- Chapter - 31: Concluding thoughts;

Reviews

Larry Emond, Senior Partner, Modern Executive Solutions, Former longtime Managing Partner, Gallup

Over the course of my career helping large companies identify and develop talent, from the frontlines all the way up to senior executives-I've seen firsthand how often organizations, even the most sophisticated ones, get hiring wrong. Despite the stakes, too many organizations still rely on gut instinct over structured interviews, fall prey to internal bias and lack consistency in how they evaluate talent. The Hiring Handbook a clear, evidence-based guide that demystifies what great hiring actually looks like. It's a must-read for any leader serious about attracting and selecting the right people-and setting them up to succeed.

Andrés Tapia, Senior Partner & Global DE&I Strategist, Korn Ferry, Author of Auténtico, The Inclusion Paradox, The 5 Disciplines of Inclusive Leaders, The 5 Disciplines of Inclusive Teams and The 5 Di

When it comes to hiring, Kasey and Mollie really know their stuff and have the know-how and savviness to guide HR professionals through every possible nuance end-to-end throughout the Hiring supply chain. It's strategy, ops and case studies all in one place. The Hiring Handbook is a definitive resource in embedding fair, legal and inclusive hiring practices into every stage of talent acquisition. As someone who has spent decades working with Global 500 organizations to align DEI with business outcomes, I can affirm that this guide uniquely bridges strategy and execution. For HR leaders seeking to build truly inclusive teams while maintaining rigor, this handbook is a must-have!

Alexis Fink, Ph.D., Former VP, People Analytics at Meta, Author of Investing in People and Employee Surveys & Sensing

Hiring is the most important thing your organization will do. This new book takes a comprehensive look at the entire hiring process and translates technical and complex topics into friendly and accessible short chapters. The ideas and approaches shared here are supported by hard evidence and illustrated with stories, samples and practical tools. This book will be especially helpful for entrepreneurs and small-to-medium-sized business owners looking to level up their hiring game!

Melissa Swift, Founder & CEO Anthrome Insight, Author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace

How and who you hire is vitally important to every company's success... but let's face it, this mission-critical process often runs on messy autopilot across so many organizations. Thankfully, two thoughtful, seasoned assessment professionals have stepped in to write the book that should be sitting on every hiring manager's desk: The Hiring Handbook. Kasey and Mollie are the real deal, having helped countless clients choose the talent they need for the future-and they've boiled down the most contemporary people science into digestible insights that anyone who needs to hire can act on.

Having worked with large, complex organizations myself, I recommend this book wholeheartedly to anyone who sees hiring well as a source of competitive advantage-which should be everyone!

Christopher Rotolo, Ph.D., Adjunct Professor of Industrial-Organizational Psychology at NYU and Chief Talent Officer at MiTek, Former Vice President of Global Talent Management and Organization Develo

The Hiring Handbook is a practical, well-researched guide that distils decades of consulting and in-house expertise into something hiring managers can actually use. Mollie and Kasey bridge the gap between theory and real-world application, bringing deep, in-the-trenches experience to life through concrete guidance, clear frameworks and thoughtful commentary. Whether you're a seasoned HR leader or first-time manager, this evidence-based toolkit is both insightful and immediately usable.

Seymour Adler, Ph.D., Senior Consultant in the Leadership Advisory Solutions Practice, Spencer Stuart, recipient of the 2019 Distinguished Professional Contributions Award from the Society of Industri

Kasey and Mollie have done what is often thought of as impossible: They have written a handbook that fully reflects the psychometric rigor of talent selection and assessment science. But they have packaged that science in a handbook that is engagingly written and provides clear, easy-to-follow, practical help that will equip organizations large and small to do a better job of selecting the talent they need to thrive.

Over the course of my career helping large companies identify and develop talent, from the frontlines all the way up to senior executives-I've seen firsthand how often organizations, even the most sophisticated ones, get hiring wrong. Despite the stakes, too many organizations still rely on gut instinct over structured interviews, fall prey to internal bias and lack consistency in how they evaluate talent. The Hiring Handbook a clear, evidence-based guide that demystifies what great hiring actually looks like. It's a must-read for any leader serious about attracting and selecting the right people-and setting them up to succeed.
Larry Emond, Senior Partner, Modern Executive Solutions, Former longtime Managing Partner, Gallup

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