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The Key to Talent
Attract, Develop and Retain Exceptional Talent
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About the book
Build a talent strategy that fuels growth, performance and long-term organizational value.
The Key to Talent is a practical guide for senior HR leaders and business executives responsible for attracting, hiring and retaining the people who fuel long-term organizational performance. Written by Matthew Jeffery, this book shows why talent must be treated as a core driver of business growth rather than a cost centre and also explains how people strategy must evolve as AI, data and technology reshape the talent lifecycle.
Blending strategic insight with real-world application, the book explores how to build credible, data-driven talent strategies that reflect changing employee expectations, strengthen employer brand and deliver measurable ROI. Drawing on real-world examples from organizations including EY, SAP, Autodesk and Electronic Arts (EA), it demonstrates how to apply principles from consumer marketing to talent attraction, while maintaining a human-centred, inclusive approach.
You'll learn how to:
- Position talent strategy as a driver of growth and competitive advantage
- Build a data-driven EVP and employer brand that attracts scarce skills
- Design bias-free, human-centred hiring and assessment processes
- Enable skills-based hiring, internal mobility and long-term retention
With clear metrics, practical frameworks and guidance on leading through change, The Key to Talent helps senior leaders create resilient, inclusive and future-ready talent systems that deliver sustained performance in an AI-enabled business environment.
Themes include: talent strategy, employer branding, employee value proposition, skills-based hiring, inclusive talent, AI and the talent lifecycle, workforce analytics, business-led HR
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Table of contents
- Section - ONE: Talent Becomes Strategy
- Chapter - 01: Why Talent Became Strategy
- Chapter - 02: How Hiring Changed
- Chapter - 03: How Organisations must Operate
- Section - TWO: Employer Brand as Organisational Truth
- Chapter - 04: Employer Branding Reimagined
- Chapter - 05: Why Employer Brands Fail
- Chapter - 06: Employer Brand as an Operating System
- Section - THREE: Recruitment in the Open
- Chapter - 07: The Death of Recruitment as We Knew It
- Chapter - 08: Recruitment in the Light: Hiring as an Experience
- Chapter - 09: Designing the Hiring Experience
- Chapter - 10: The Operating Reality of Recruitment
- Section - FOUR: The Employee Value Proposition
- Chapter - 11: An EVP Is a Deal, Not a Poster
- Chapter - 12: EVP must survive contact with reality
- Section - FIVE: Recruitment Marketing and Talent Influence
- Chapter - 13: Recruitment Marketing: Escaping the Requisition Trap
- Chapter - 14: Standing Out in Talent Markets
- Chapter - 15: How Recruitment Marketing Actually Works
- Chapter - 16: From Campaigns to Hiring Outcomes
- Section - SIX: Social Media and Talent Influence
- Chapter - 17: Social Media, Storytelling and Influence
- Chapter - 18: Social Media, Trust and Employer Reputation
- Section - SEVEN: The Hiring Experience in the Age of Transparency
- Chapter - 19: Candidate Experience: The Human Interface of Your Brand
- Chapter - 20: Designing Candidate Experience for Trust and Talent
- Section - EIGHT: The Power of Talent Relationships
- Chapter - 21: Talent Communities, Referrals and Advocacy
- Chapter - 22: Hiring as a Decision-Making Capability
- Chapter - 23: Skills-Based Assessment in Practice
- Chapter - 24: Structured Interviews and Decision Discipline
- Chapter - 25: Onboarding: The Moment of Truth
- Section - NINE: Reinventing the Talent System
- Chapter - 26: The Collapse of Job Titles
- Chapter - 27: Skills Are the New Currency
- Chapter - 28: The AI Talent Engine
- Chapter - 29: Who Do We Trust to Decide?
- Chapter - 30: Diversity, Equity and Inclusion as Brand Truth
- Section - TEN: Trust, Measurement and Long-Term Brand Strength
- Chapter - 31: Measuring and Protecting Employer Brand
- Chapter - 32: Conclusion: From Promise to Proof
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