Unsung Heroes

Nancy A. Woolever, MAIS, SHRM-SCP, is SHRM's vice president of certification. She joined SHRM in 1997 to plan SHRM's conference, seminar, e-learning, and executive education programs, for which she was awarded the Meeting Partner of the Year. Beginning in 2006, she led SHRM's academic initiative to raise HR educational standards before joining the certification team as director of exam development in 2017. In 2019, Woolever was named vice president of certification as overall program and project owner with responsibility for exam development, certificant care, and testing administration.

Alexander Alonso, PhD, SHRM-SCP, is SHRM's chief knowledge officer leading intelligence, insights, and innovation functions, as well as SHRM's latest acquisitions, the CEO Academy and Linkage. As leader of SHRM's Research & Insights business units, his total career portfolio has been based upon practical thought leadership designed to make better workplaces and to grow revenue across industry. Alonso's thought leadership has been recognized through various bodies and his research has been featured in numerous media outlets, including USA Today, NBC News, BBC, and CNN.