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Showing 861 - 870 of 887 results

Showing 861 - 870 of 887 results

Managing Transport Operations

Managing Transport Operations

Edmund J Gubbins

£40.00

Managing Transport Operations explains the wide range of skills demanded of transport managers, who must understand the economic, social, political and technical aspects of road, rail, air and sea transport,…


Published: November 2002, Hardback
EAN: 9780749439286

Out of stock
CRM Project Management

CRM Project Management

Michael Gentle

£29.99

A handbook on CRM project management. It addresses implementation, advocating an approach based in the real world and stressing the measurable goals and tactical uses of CRM. Areas covered include: critical…


Published: October 2002, Paperback
EAN: 9780749438982

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Understanding Facilitation

Understanding Facilitation

Christine Hogan

£24.95

This introduction to facilitation should provide educators and trainers with all they need to understand and develop facilitation skills. With a critical synthesis of established and current theory Understanding…


Published: August 2002, Paperback
EAN: 9780749438265

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Essential Brand Book

Essential Brand Book

Iain Ellwood

£24.99

This updated edition of the Essential Brand Book is a companion resource for anyone involved in brand issues and contains over 100 business models and techniques for building brand value. These are described…


Published: August 2002, Paperback
EAN: 9780749438630

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International Handbook of Market Research Techniques

International Handbook of Market Research Techniques

Robin Birn

£34.95

This handbook of market research techniques is designed for all levels of marketing professionals. Taking a highly practical approach, it covers everything from market research survey planning and quantitative…


Published: August 2002, Paperback
EAN: 9780749438654

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CRM in Financial Services

CRM in Financial Services

Merlin Stone, Bryan Foss

£95.00

CRM in Financial Services gives a whole host of suggestions as to how companies can improve their CRM and achieve the anticipated return on investment. It shows how to avoid the main problems and challenge…


Published: June 2002, Hardback
EAN: 9780749436964

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Dictionary of Transport and Logistics

Dictionary of Transport and Logistics

David Lowe

£40.00

A dictionary of all the generic terms, jargon, abbreviations and management buzzwords, to say nothing of legal terms and definitions associated with freight transport and logistics operations. This Dictionary…


Published: January 2002, Paperback
EAN: 9780749435714

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Selling by Telephone

Selling by Telephone

Chris De Winter

£19.95

A practical guide to maximising sales using telesales techniques, and to setting up a telesales unit. Selling by Telephone discusses cold calling techniques and how to recognise buying signals, as well…


Published: November 2001, Paperback
EAN: 9780749436827

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Successful Global Account Management

Successful Global Account Management

Nick Speare, Kevin Wilson

£37.50

Based on a major global research study into Global Account Management (GAM), Successful Global Account Managment shows companies how to adopt a radically different approach to dealing with their key accounts…


Published: November 2001, Hardback
EAN: 9780749436049

Out of stock
Management Consultancy

Management Consultancy

Philip Sadler

£60.00

Management Consultancy is the definitive reference guide for all management consultants.


Published: October 2001, Hardback
EAN: 9780749436537

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Showing 861 - 870 of 887 results


Showing 861 - 870 of 887 results