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Are you focusing your attention on the activities that really make a difference to the success of your firm?
Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to changing client expectations. Technology offers new ways of working with clients, but changes the skills profile required of professionals, and threatens the traditional people-centred business model. The Professional Services Leadership Handbook equips leaders, and aspiring leaders, with tools and insights both to tackle these long-term disruptive trends and to maximise their firm's profitability today.
Leaders of professional services firms find themselves with a daunting, but exciting, range of challenges ahead. Using practical insights drawn from experienced professional services leaders, the Professional Services Leadership Handbook explores new models and working practices to address four components of strategic leadership: clients, business, people and self-leadership. It offers clear-sighted analysis of common pain points, and provides innovative solutions for dealing with them. This practical guide is designed for everyone involved in leadership decisions, whether that be a practice area, sector group, business function, or even firm-wide leadership role. It will help readers to focus their attention on the activities that will really make a difference to the success of their firm.
Giving advanced praise for the book, David Bowerin, former Head of Strategic Marketing at Citigroup said “This eminently practical handbook guides successful professionals on how to build the additional personal competencies they need to stand out as effective leaders.” Michelle Jones, Chief Communications and Investor Relations Officer, CH2M said that theProfessional Services Leadership Handbookis “an excellent tool for future and experienced leaders operating in a dynamic, and ever changing business-to-business environment, where differentiation is a critical success factor, and where leaders often misunderstand how to lead. This is a must-read handbook.”
Marc Barone, AECOM Sector Leader, Water EMIA states “The authors successfully distinguish the difference between delivering projects and leading professional services firms...This book helps to guide anyone in the industry from project/delivery management to leading teams and businesses to optimise performance.” Meanwhile, Dennis Markey, FRICS commented “At last a professional services leadership guide that's based on well researched and real experiences, I would recommend this is read by anyone who seriously wants to gain an extra edge.”
About the authors:
Nigel Clark is a Non-Executive Director of the Professional Services Marketing Group. He is also the editor and lead author of the Professional Services Marketing Handbook, published by Kogan Page.
Ben Kent is the Founder-Director of insight-led consultancy Meridian West. Ben advises many of the world's leading professional and financial services firms and provides strategic research, consultancy and training.
Alastair Beddow is a Director at Meridian West, working with professional and financial services firms of all sizes to develop engaging, differentiated and successful client leading strategies.
Adrian Furner is Managing Director of Kommercialize, a practitioner-led advisory firm focused on commercial excellence.
About Kogan Page: Kogan Page is the leading independent global publisher of specialist professional books and content with over 900 titles in print. Its authors come from some of the world’s most prestigious academic institutions, international commercial organisations or professional associations in Leadership, Management, Marketing, Branding, Human Resources, Coaching, Logistics, Entrepreneurship and Careers. Follow @KoganPage for information about new books and business insights from author experts.
For a digital or printed review copy, a by-lined article or to arrange an interview with the authors, please contact Philippa Artus: email@example.com or +44 (0)20 7843 1970.
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