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Innovation and Best Practice
for Business Success

Established 1967



Armstrong on Reinventing Performance Management

Armstrong on Reinventing Performance Management

Building a Culture of Continuous Improvement

Michael Armstrong

£29.99

Design and implement innovative performance management strategies to improve talent management, employee engagement and business results.

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About the book

Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people.

Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.


Table Of Contents

    • Chapter - 1: Performance management – the concept;
    • Chapter - 2: Performance management – the reality;
    • Chapter - 3: Effective performance management;
    • Chapter - 4: What’s happening to performance management?;
    • Chapter - 5: Reinventing performance management: the issues;
    • Chapter - 6: Improve objective setting;
    • Chapter - 7: Replace the annual performance review;
    • Chapter - 8: Abolish rating;
    • Chapter - 9: Enhance personal development;
    • Chapter - 10: Provide training;
    • Chapter - 11: The reinvention programme;
    • Chapter - 12: Conclusions;



Book Details

  • EAN: 9780749478117
  • Edition: 1
  • Published: 3rd January 2017
  • Paperback
  • Dimensions: 234x156
  • 240 pages

About the Author

Michael Armstrong is a companion and former chief examiner of the Chartered Institute of Personal Development (CIPD), a joint managing partner of E-reward and an independent management consultant. He is the author of several bestselling HR books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Reward Management Practice, and Armstrong's Handbook of Performance Management, all published by Kogan Page.


Michael Armstrong