- Explains how to implement the best practice contained in ISO 22301:2019 and deliver an effective business continuity capability
- Explores key lessons for business continuity and resilience professionals from the COVID-19 pandemic
- Features case studies of significant organizational crises and disruptions and explores the lessons learned, including Home Depot, Nissan and KFC
- Contains templates and checklists covering planning, response, reporting and assurance, including a Business Impact Analysis
- Tackles key issues including getting the Board engaged, obtaining real investment for resilience building and good practice in crisis response