Resilience and good crisis management has never been more important to society and business. The threat of disruption arising from global crisis events is greater today than it has been for many generations. Organisation's that can respond well and recover from these events will be the ones that succeed in the future, whilst others will fail. Knowing where to start in building preparedness can be daunting. James does a great job here of explaining what resilience is for an organisation in simple terms; and crucially how to get it. The book contains practical guidance and support to the reader and is as relevant to those new to the topic as it is for the seasoned practitioner.