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Innovation and Best Practice
for Business Success

Established 1967

The Grocers

The Grocers

The Rise and Rise of Supermarket Chains

Andrew Seth, Geoffrey Randall


Learn how some of the world's most successful supermarkets have each responded to the significant changes in the food retailing market in recent years.

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About the book

Retailing has been the most dynamic sector of industry over the past 20 years and supermarkets such as Tesco, Sainsbury's, Asda, Safeway, M&S, Walmart, Aldi and Lidl have led the way in growth, operating efficiencies and profitability. With unrivalled access to the top decision-makers in all the leading companies, The Grocers describes and analyses the strategies, organization and cultures that have made the supermarkets what they are today.

With a forward by former Asda CEO Allan Leighton, this fully updated third edition of The Grocers also includes material on the rise of online retailing, the success of the hard discount chains and the influence of environmental issues on consumer attitudes and behaviour. Retailers, managers and students can all learn from the secrets of success it contains, and the pitfalls to avoid.

Table Of Contents

    • Chapter - 00: Introduction;
    • Chapter - 01: Tesco;
    • Chapter - 02: Asda;
    • Chapter - 03: Sainsbury’s;
    • Chapter - 04: Morrisons;
    • Chapter - 05: Waitrose;
    • Chapter - 06: The Second Tier;
    • Chapter - 07: The Market in Europe;
    • Chapter - 08: Contrasting Fortunes in the United States;
    • Chapter - 09: The Internet and Other New Ways of Shopping;
    • Chapter - 10: Supermarkets, Society and Sustainability;
    • Chapter - 11: Conclusions


The Grocers is a terrific story compellingly told; the growth of the world retailers is well portrayed. Written with authority by two consummate business professionals, the analysis of brands and retailing rang a whole lot of bells.
Niall Fitzgerald, Chairman, Unilever plc, London

The growth of the grocery business is one of the big stories of our time. The Grocers tells it all and tells it well
Ken Roman, author and former chairman and CEO of Ogilvy & Mather

Book Details

  • EAN: 9780749461041
  • Edition: 3
  • Published: 3rd January 2011
  • Paperback
  • Dimensions: 234x156
  • 208 pages

About the Author

Andrew Seth is a director of several companies and is a business writer, broadcaster and consultant. He worked in the UK, Europe and the USA for Unilever and was Chairman of Lever Brothers UK, forming close relationships with many of today's leading retailers.

Geoffrey Randall is an author and independent consultant specializing in marketing training and management education. His clients have included Unilever, BT, McVitie's and WHSmith. He has a background in market research, marketing and strategic planning, and also writes and lectures on business topics.

Andrew Seth

Geoffrey Randall