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Workplace Agility

An HR Approach to Organizational Design and People Strategy

Natal Dank

Use this strategic guide to implement an elastic model in the workplace and design future-fit organizations that align HR and business strategy for an AI-enabled, uncertain world.

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EAN: 9781398630345

Edition: 1

Published: 03 May 2027

Format: 234 x 156

248 pages

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About the book

Build an organization that adapts, evolves and performs in constant uncertainty.

Workplace Agility by Natal Dank is a strategic guide for senior HR leaders, business executives and transformation leads who need to move beyond reactive change and design organizations that thrive in disruption. As AI accelerates change and workforce expectations shift, this book shows how to replace outdated resilience models with a more dynamic, future-ready approach.

Introducing the Workplace Elasticity (WE) model, it explains how to align people strategy, business strategy and Industry 5.0 thinking to create organizations that can flex, stretch and re-form without losing performance. Combining strategic insight with real-world examples from companies including TomTom, Novartis and Liberty Latin America, it translates complexity into practical action.

You will learn how to:
- Align workforce planning with AI-enabled business strategy
- Design operating models that adapt to constant change
- Enable effective human-machine collaboration at scale
- Build cultures that support purpose, connection and performance
- Apply tools and frameworks for agile decision-making

Workplace Agility equips you with the tools to lead with confidence in uncertainty, building adaptive organizations that sustain performance and competitive advantage.

Themes include: workplace agility, organizational design, HR strategy, AI in business, workforce transformation, Industry 5.0

About the authors

Natal Dank co-founded PXO Culture and specializes in people experience, HR and business agility. She is also Chief Trendwatcher at the HR Trend Institute and was named one of the Most Influential HR Thinkers by HR Magazine. Recognized as a pioneer of Agile in the people profession, Natal hosted the first London-based Agile HR Meetup in 2016, which has grown into a global movement reshaping the L&D and people profession. Based in Scotland, UK, she is the author of Agile L&D and the co-author of Agile HR, both published by Kogan Page.

Natal Dank

Section - One: Fundamental Uncertainty
- Chapter - 1: Why Resilience Is No Longer Enough: Rethinking HR and Business Agility
- Chapter - 2: The New Context for Work and HR Leadership
Section - Two: The Workplace Elasticity Model (Foundations)
- Chapter - 3: Introducing Workplace Elasticity: A New Operating Model for the Future of Work
- Chapter - 4: HR as Strategic Caretaker: Aligning People Strategy with Business Strategy
- Chapter - 5: Designing Elastic Organizations: Culture, Operating Models and Decision-Making
Section - Three: The Workplace Elasticity Playbook (How-To)
- Chapter - 6: Building Togetherness and Community at Work in Hybrid and Digital Organizations
- Chapter - 7: Product-Led and Human-Centred Ways of Working: From Projects to Value
- Chapter - 8: AI Co-Intelligence and Strategic Workforce Planning for the Future of Work
- Chapter - 9: Learning, Skills and Capability in Elastic Organizations
- Chapter - 10: Making Workplace Elasticity Real: Tools, Metrics, and Case Studies for HR and Business Leaders