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Innovation and Best Practice
for Business Success

Established 1967

The Professional Recruiter's Handbook

The Professional Recruiter's Handbook

Delivering Excellence in Recruitment Practice

Jane Newell Brown, Ann Swain


The Professional Recruiter's Handbook provides a best practice guide to attracting, approaching and retaining new candidates and clients, with advice on how to manage the recruitment process from start to finish.

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About the book

As recruitment becomes ever more important to a business achieving its corporate objectives, recruiters must raise their game, delivering new and innovative solutions while also doing their job well and achieving the results needed for their clients and candidates. The Professional Recruiter's Handbook, second edition, is a complete guide to achieving success in recruitment. The authors explore the techniques used by the most successful recruiters, both agency and client-side, to understand what creates excellence in recruitment. Containing up-to-date practical advice on attracting the right candidates and finding and retaining new clients, it explains how to develop a recruitment strategy to ensure the recruitment professional can successfully fulfil the roles taken on. The book is supported by numerous case studies and interviews with recruitment professionals.

Table Of Contents

    • Chapter - 00: Introduction;
  • Section - ONE: The recruitment industry;
    • Chapter - 01: The development of the recruitment industry;
  • Section - TWO: The successful recruiter;
    • Chapter - 02: The recruitment cycle;
    • Chapter - 03: Working to your strengths;
    • Chapter - 04: Developing a business strategy;
    • Chapter - 05: Developing key performance indicators;
  • Section - THREE: How to deliver excellence in recruitment practice;
    • Chapter - 06: Candidate management;
    • Chapter - 07: Client acquisition;
    • Chapter - 08: Client strategy;
    • Chapter - 09: Candidate attraction


Finally: the ultimate 'go to' guide for recruiters - a one-stop shop of professionalism with panache.

[Newell Brown and Swain] are unquestionably authorities on recruitment. What they don't know about our industry isn't worth knowing
Dan McGuire, Co-founder of Broadbean Technology and serial entrepreneur

I can think of very few people better qualified to write about the recruitment industry.
Russell Clements, CEO, SThree

Book Details

  • EAN: 9780749465414
  • Edition: 2
  • Published: 3rd July 2012
  • Paperback
  • Dimensions: 234x156
  • 272 pages

About the Author

Jane Newell Brown has worked on all sides of the staffing sector, in contingency, search, selection and managed services. She is now one of the leading management consultants in the sector, to both recruitment firms and their client base.

Ann Swain is the Chief Executive of The Association of Professional Staffing Companies (APSCo). She is a well-respected authority in the recruitment industry, a hugely popular international speaker and a passionate advocate for the UK Staffing Sector.

Jane Newell Brown

Ann Swain

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