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Performance Conversations
How to Use Questions to Coach Employees, Improve Productivity, and Boost Confidence (Without Appraisals!)
Learn how to replace outdated appraisals with a modern, evidence-based approach to managing performance.
EAN: 9781586446697
Edition: 1
Published:
Format: 229 x 152
232 pages
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About the book
There are three universal truths about traditional performance management: they are widely used, universally despised, and are known to be ineffective.
Performance Conversations offers a new model rooted in proven management science and tailored to today's workplace. Moving beyond ad hoc alternatives, this approach provides a unified framework for enhancing employee performance through continuous, manager-led practices. Like sliding the right key in a lock, performance conversations can open the door to unlimited possibilities. Dozens of ready-to-use templates and tools make the system practical, accessible, and easy to implement. Designed with today's workforce in mind, it aligns with the expectations of millennial and remote employees alike.
Perfect for HR leaders and team managers, this guide delivers a smart, actionable solution for improving performance without the frustration of traditional reviews.
About the authors
Dr. Christopher Lee is the chief human resources officer for William & Mary, the nation's second oldest university. Prior to this role, he was Associate Vice Chancellor for Human Resources for the Virginia Community College System, a network of 23 colleges, serving over 200,000 students in the commonwealth. He has over 25 years of experience as a chief human resources officer in higher education, having worked at both public and private institutions.
- The best leaders help their team members see their own value and coach them to achieve their potential. Simple, but not always easy, Performance Conversations delivers a systematic, research-based and reliable approach for building strong relationships, developing trust, instilling accountability and achieving results together.
- Scott Edwards, Human Resources Manager, Anord Mardix
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