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Employee Relations 101

Gain essential HR skills by developing a comprehensive understanding of all aspects of employee relations and learn how to actively manage them to create positive working relationships.
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About the book

Build the confidence and capability to manage employee relations issues effectively from day one.

Employee Relations 101
is a practical introduction for early-career HR professionals who need to understand how employee relations directly impact organizational performance, culture, and compliance. It bridges the gap between theory and day-to-day HR practice, equipping you with the knowledge and skills to support managers, resolve workplace issues, and contribute to a positive working environment.

Designed as part of the Core HR series, this book provides structured, real-world guidance to help you build credibility in your role and understand where employee relations fits within the wider HR function.

You'll learn how to:
· Manage performance, behavior, and conduct issues with clarity and consistency
· Support managers in handling conflict and resolving workplace disputes
· Apply employment legislation confidently to reduce risk and ensure compliance
· Develop and implement effective HR policies and procedures
· Build core workplace skills including: communication, emotional intelligence, and decision-making

Packed with practical examples, exercises, and scenario-based learning, Employee Relations 101 helps you apply key concepts in real situations. You'll develop the confidence to handle everyday HR challenges, strengthen workplace relationships, and support a culture of fairness, engagement, and performance.

Themes include: employee relations, HR fundamentals, workplace conflict, employment law, performance management, early career HR skills

About the authors

Kogan Page Editorial brings together the expertise of Kogan Page's in-house commissioning and editorial team in collaboration with experienced HR practitioners and subject-matter specialists. Together, they develop authoritative, practice-focused resources that combine expert insight with clear, structured guidance to support professional learning and career development.

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Full of practical, reliable advice, these guides give you the essentials skills needed to kickstart your career in HR. Free UK and US delivery.


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