Gives financial service providers the practical tools they need to understand the hidden drivers of behaviour, de-bias their customer offering and so avoid fines and imprisonment under the conduct regime.
Published: January 2017, Paperback
An indispensable, practical and legally up-to-the minute guide to employee risk management for HR professionals and executives. Offers best-practice advice on how to protect your business reputation and…
Published: September 2014, Paperback
Political Intelligence (PQ) is the capability to interact strategically in a world where business, government and society share power to shape the future. PQ is the new leadership frontier and this book…
Published: March 2014, Paperback
This book brings alive the challenges of innovation in business, and provides a unique exploration of what it takes to make successful innovation happen through the use of compelling global techniques…
Published: January 2014, Paperback
Corporate Governance, Ethics and Corporate Social Responsibility examines the three separate strands relevant to the new demands of organizational behaviour and reporting, including coverage of both private…
Published: January 2013, Paperback
Provides an in-depth and topical exploration of the large variety of practical problems and unique opportunities in managing human diversity in contemporary cross-cultural and international business settings.
Published: August 2012, Paperback