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Innovation and Best Practice
for Business Success

Established 1967

Complete Training

Complete Training

From Recruitment to Retirement

Robin Hoyle


Complete Training is a practical, comprehensive guide to implementing effective learning throughout an organization catering to the needs of every employee from recruitment to retirement.

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About the book

The training and development needs of any workforce vary dramatically between the generations and levels even so far as the style of communication needed to be effective.At the same time training budgets are tighter than ever before and training departments are increasing marginalised as informal learning in a cyber workplace grows. So how can you tackle the challenges of this environment effectively?

Complete Training looks at the employee life cycle and posits a series of training challenges and opportunities relevant across each stage - from new hires to the éminence grise of the organisation - the objective is to enable learning and development practitioners to build individual capability and an organisation with a memory, continually learning from its own endeavours. By looking at how learning organisations succeed, complete training seeks to re-position L&D as central to the business, central to strategy and central to the organization's mission.

Table Of Contents

    • Chapter - 00: Introduction: a manifesto;
    • Chapter - 01: Employee life cycles;
    • Chapter - 02: Complete Training tools: the starting point;
    • Chapter - 03: Complete Training tools: workshops;
    • Chapter - 04: Complete Training tools: follow-up activities and on-the-job/informal learning;
    • Chapter - 05: Can all the tools work together?;
    • Chapter - 06: Technology: what works and what doesn’t;
    • Chapter - 07: Knowledge management and performance management: mutually exclusive?;
    • Chapter - 08: What gets measured gets done;
    • Chapter - 09: Growing your own talent and succession planning;
    • Chapter - 10: The strategy checklist


Robin's work constantly asks you to challenge your preconceptions of what good training should be about. He excels in questioning the attitudes of the status quo and accepted thinking that has allowed much of L&D to lack the innovation it needs. 'Complete Training: From recruitment to retirement' is no exception and is highly recommended reading for everyone in the industry.
Jon Kennard, editor, TrainingZone.co.uk

Based on many years of experience in adult learning, working with a variety of clients, including big multinationals with dozens of thousands of people to develop, Robin summarises here his uncompromising views about what's wrong with corporate training and development and how it can be put right. It provides vital advice for anyone interested in developing an organisation's most valuable resource - its people.
Svetlana Omeltchenko, Vice President Consumer Market Insights at Coty Inc

Book Details

  • EAN: 9780749468996
  • Edition: 1
  • Published: 3rd May 2013
  • Paperback
  • Dimensions: 234x156
  • 272 pages

About the Author

Robin Hoyle has worked in training and development for 27 years, designing courses and delivering sessions across the public, private and voluntary sectors. He has trained school leavers and senior executives, sole traders and multi-national corporations. His company, Learnworks, works with global organizations designing blended learning programmes, particularly in the areas of sustainability, commercial governance and marketing. He has been the architect of award-winning e-learning programmes and workshops for both technical and interpersonal skills. He has trained thousands of trainers on every continent. A regular speaker at industry events and conferences, he has twice been nominated for Outstanding Contribution to the Training Industry at the World of Learning Awards.

Robin Hoyle

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