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Innovation and Best Practice
for Business Success

Established 1967

Employee Engagement

Employee Engagement

Emma Bridger


A complete guide to understanding and developing employee engagement in your organization.

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About the book

Achieving employee engagement is crucial to the success and continued high performance of any organization. But with budgets tighter than ever before, economic struggles and an increasingly stressful workplace for staff, it has become an increasingly difficult task.

Aimed at HR practitioners and managers, Employee Engagement offers a complete, practical resource for understanding, measuring and building engagement. Grounded in engagement theory and an understanding of psychology combined with practical tools, techniques and diagnostics, this book will help you assess and drive engagement in your organization. Case studies include British Gas, Capital One, Asda, Ministry of Justice, Mace and RSA.

Table Of Contents

    • Chapter - 01: What is employee engagement?;
    • Chapter - 02: Does engagement matter?;
    • Chapter - 03: Developing your employee engagement strategy;
    • Chapter - 04: How it works;
    • Chapter - 05: E mployee engagement: How do you do it?;
    • Chapter - 06: Employee engagement tools and techniques;
    • Chapter - 07: Planning and action;
    • Chapter - 08: Measuring engagement;
    • Chapter - 09: T he future of employee engagement


Bridger has made a powerful connection between the diverse knowledge of employee engagement and the actual practices that will make a difference. The book is loaded with ideas you can use. Read the book today and put employee engagement to work.
David Zinger, founder of the Employee Engagement Network

A compelling and thorough coverage of the evidence that supports the correlation between levels of employee engagement and overall business performance.
Tanith Dodge, HR Director, Marks & Spencer

Emma Bridger's book fits into a gap for students and professionals who are new to engagement and who have been looking for a text to make sense of it. It draws the reader through the main concepts, processes and discussions, providing many case examples.
David Saxon, Employee Engagement Lecturer, Middlesex University, London

This book takes you through the entire process, making it suitable for the relative HR beginner as well as the more experienced hand. The book's design and structure has managed to serve two masters eminently well, not being too simplistic or complex in the process. A fine balance has been maintained. It is quite amazing how so much material has been placed in such a relatively slim package, without it feeling overwhelming. If you are involved in HR you should give this book some serious consideration. It is quite likely that you will find a few things here to pique your interest, whether as a HR professional or just someone in a managerial position who has to manage people. There is quite a lot of takeaway knowledge within this book.
Darren Ingram, Darren Ingram Media

A practical approach to HR management systems and practices. HR professionals will find here a specific guide to understanding the process of employee engagement and building upon that process. It's the case studies which really drive this book, cementing theory and application and showing how different approaches work in real-world business situations.
Midwest Book Review, California Bookwatch, The Business Shelf

Book Details

  • EAN: 9780749472016
  • Edition: 1
  • Published: 3rd November 2014
  • Paperback
  • Dimensions: 234x156
  • 264 pages
  • Series: HR Fundamentals Series

About the Author

Emma Bridger is an award winning employee engagement specialist and Director of People Lab, an Employee Engagement Consultancy, working with clients worldwide. With over 18 years' experience gained in a variety of roles, Emma began her career lecturing on graduate and post-graduate courses in psychology, her specialist area being behaviour change.

Emma has designed and developed the CIPD range of short Employee Engagement courses as well as contributing to and being published within the UK Government Review - Engaging for Success. She now advises the Government taskforce on engagement as part of the 'guru group'. Emma is also a regular conference speaker and case studies detailing her work have been published in industry journals.

Emma Bridger

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