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Employee Engagement

Employee Engagement

A Practical Introduction

Emma Bridger


Equip yourself with the knowledge and tools to build, drive and measure employee engagement with this essential guide from the HR Fundamentals series.

Available to pre-order from 3rd May 2018
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About the book

A fully engaged workforce is critical to the success and high performance of any organization. Employee Engagement offers a complete, practical resource for understanding, measuring and building engagement. Full of practical tools, techniques and diagnostics, as well as real life examples from British Gas, Capital One, Asda, Ministry of Justice, Mace and RSA, which help assess and drive engagement in an organization.

This updated edition of Employee Engagement considers the increasing use of technology in engagement; the move towards an ongoing listening strategy; the impact of machine learning; the use of enterprise social networks; the rise in interest around employee experience; and the professionalization of employee engagement. Fresh international case studies as well as downloadable templates and checklists for each chapter demonstrate how to apply the theory in practice.

The HR Fundamentals series is endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development with over 145,000 members worldwide. This series of succinct, practical and straightforward guides supports those in the early stages of HR.

Table Of Contents

    • Chapter - 01: What is Employee Engagement?;
    • Chapter - 02: Does Engagement Matter?;
    • Chapter - 03: Developing your Employee Engagement Strategy;
    • Chapter - 04: How it Works;
    • Chapter - 05: Employee Engagement – How Do You Do It?;
    • Chapter - 06: Employee Engagement Tools and Techniques;
    • Chapter - 07: Planning and Action;
    • Chapter - 08: Measuring Engagement;
    • Chapter - 09: The Future of Employee Engagement


Bridger has made a powerful connection between the diverse knowledge of employee engagement and the actual practices that will make a difference. The book is loaded with ideas you can use. Read the book today and put employee engagement to work
David Zinger, founder of the Employee Engagement Network (about a previous edition)

A compelling and thorough coverage of the evidence that supports the correlation between levels of employee engagement and overall business performance
Tanith Dodge, HR Director, Marks & Spencer (about a previous edition)

Emma Bridger's book fits into a gap for students and professionals who are new to engagement and who have been looking for a text to make sense of it. It draws the reader through the main concepts, processes and discussions, providing many case examples
David Saxon, Employee Engagement Lecturer, Middlesex University, London (about a previous edition)

Book Details

  • EAN: 9780749483517
  • Edition: 2
  • Published: 3rd August 2018
  • Paperback
  • Format: 234x156
  • 280 pages

About the Author

Emma Bridger is an employee engagement specialist and Director of consultancy People Lab, which works with clients worldwide. She has designed and developed the CIPD range of short employee engagement courses as well as contributing to the UK Government Review - Engaging for Success. Based in Brighton, UK, Emma Bridger now advises the Government taskforce on engagement as part of the 'guru group' and regularly speaks at conferences and runs masterclasses.

Emma Bridger