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Managing and Measuring Employee Performance

Current thinking on performance management that presents different methods of measurement and evaluation through a range of case studies and evidence-based practice.
EAN: 9780749444778
Edition: 1
Format: 232x155
240 pages

About the book

What teachers, police, City 'high flyers' along with the majority of the workforce have in common is that their performance is increasingly being managed, monitored and measured. This is for a number of reasons. Within the public sector, the 'Modernising Government' agenda has raised the emphasis on outcomes and measures of success. Within the private sector concern with 'shareholder value' has put pressure on organisations to predict and deliver business improvements.

Managing and Measuring Performance examines how attitudes have changed and how performance management approaches have in turn evolved both in terms of sophistication and their degree of integration with people management practice. Looking at the principles and practice of performance management the authors describe the 'typical' performance management cycle, include results of their empirical work and surveys and include numerous case studies in this essential guide to contemporary performance management practice.

About the authors

Dilum Jirasinghe

Dilum Jirasinghe is a managing consultant with Hay Group (UK). Before joining Hay she worked in a variety of roles within Corporate Human Resources at Tesco, working in areas of management development, selection and recruitment and staff research.

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Elizabeth Houldsworth

Elizabeth Houldsworth is a member of the HR/OB faculty at Henley Management College working across a range of qualification and research programmes. Her individual research interests include aspects of HR, particularly performance management, adult management learning, and the application of technology within the learning process. She previously worked for a number of years as an HR consultant specialising in performance management.

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