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Innovation and Best Practice
for Business Success

Established 1967

Managing Coaching at Work

Managing Coaching at Work

Developing, Evaluating and Sustaining Coaching in Organizations

Jackie Keddy, Clive Johnson


A complete road map for delivering coaching in any organization.

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About the book

Based on direct experience and a realistic understanding of the scope of influence that many coaching champions have within their organizations, Managing Coaching at Work provides practical guidance on all aspects of making workplace coaching work. It serves as an essential reference for any manager or HR professional looking to bring coaching into their organization and for those seeking to move forward, re-energize or maximize the true potential of their true coaching investment.

This comprehensive guide covers all of the key issues many organizations face, including:

·Embedding coaching on a shoestring and surviving during times when budgets are under pressure
·Developing, sourcing and maximizing the use of coaching to meet your organization's business needs
·Creating a compelling business case for sustaining coaching
·Making coaching a part of managers' everyday skill-sets
·Evaluating the results and benefits of coaching

Find out more on the book's website, www.managingcoachingatwork.com

Table Of Contents

  • Section - ONE: Contexts;
    • Chapter - 01: What is coaching?;
    • Chapter - 02: Why coaching?;
    • Chapter - 03: An agenda for coaching;
    • Chapter - 04: Options and consequences;
  • Section - TWO: Implementation;
    • Chapter - 05: Preparation;
    • Chapter - 06: Action;
    • Chapter - 07: Sustaining and developing coaching;
  • Section - THREE: Outcomes;
    • Chapter - 08: Auditing and evaluating coaching;
    • Chapter - 09: Making and continuing the case for coaching;
    • Chapter - 10: Learnings, change and new directions


Here we have a very accessible and readable work that not only serves as an excellent reference book - with a nice blend of theory, practical and case study - but also touches on interesting questions about some of the deeper aspects of coaching. The book is logically laid out and shows the depth to which the authors are in control of their subject matter. The passion of the authors, never overdone, shines through without ever resorting to sales-speak. I recommend the book. It is well worth the price.
People Management

Crammed with practical insights, tools and techniques, and grounded in theory and evidence, this vital book helps practitioners reflect and act on every aspect of coaching.
Dr John McGurk, Chartered Institute of Personnel and Development

This is a must-have book if you want to gain a greater understanding of coaching and it will give you all the guidance you need to set up an internal coaching programme in your organisation.
Hyacinth Daly, Coaching and Mentoring at Metropolitan Police

I found this book to be an incredibly useful resource for anyone who is looking into expanding the impact of coaching inside an organization. I wish I'd had this ten years ago, because it brings together critical business thinking, real-life examples and the soft side of coaching into an integrated whole. Before you invest in creating a coaching program from scratch, read this book and learn how it's done from the leaders in this area.
Carl Dierschow, Small Fish Business Coach

Book Details

  • EAN: 9780749461362
  • Edition: 1
  • Published: 3rd August 2011
  • Paperback
  • Dimensions: 234x156
  • 272 pages

About the Author

Jackie Keddy: Following a highly successful career in the London Metropolitan Police Service, Jackie is a highly skilled trainer, coach and mediator.She was instrumental in leading the first public sector non profit organizations coaching programme to achieve an internationally recognized quality award. Clive Johnson: Following a lengthy career in management consultancy, Clive now practises as a coach, consultant and trainer.A regular conference speaker, Clive is also a prolific writer and author of The People-assist Management Toolkit.

Jackie Keddy

Clive Johnson

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