Stanford draws complex concepts into sharp focus and gives the reader a great basis for the diagnosis and cure of sick organisations. As always with Naomi Stanford, the book is beautifully written and distils concepts into understandable ideas without losing any rigour. The text is packed with case studies, examples, analogies and explanations of models. The book could be used as a textbook by management students or as a handbook by practitioners - many books claim to do this but this book delivers with extremely rare skill. I will use it personally and give it to executives I know as presents.