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Performance Coaching

A Complete Guide to Best Practice Coaching and Training

Use this bestselling guide to embed a coaching culture in any organization to increase performance.
EAN: 9781789664461
Edition: 3
Format: 234x156
384 pages

About the book

Performance Coaching is a complete resource for improving organizational and employee performance through coaching. Full of tips, tools and checklists, it covers all the fundamental elements of the coaching process, from developing the skills needed to coach effectively, to coaching in leadership, cross-cultural coaching and measuring return on investment. It also explores the key techniques and models in the field, from 360-degree feedback to neuro-linguistic programming (NLP), to allow readers to identify which approach is most suited to specific situations. Featuring case studies from organizations including Virgin, Johnson & Johnson and IKEA showing how effective coaching approaches have been applied in practice, this book is for coaches of all levels of experience, as well as HR managers and leaders looking to embed a coaching culture in their organizations.

This revised third edition of Performance Coaching has been updated to include the latest insights and developments and contains new chapters on distance coach training and peer leadership in the workplace and new material on neuroscience in coaching, coaching in education, managing difficult conversations and stakeholder mapping.

About the authors

Carol Wilson

Carol Wilson is a Fellow of the Institute of Leadership and Management, the Association for Coaching, and the Professional Speaking Association. She is on the Global Advisory Panel at the Association for Coaching and a Trustee to the non-profit MOE Foundation, where she designs coaching programmes for underprivileged young people and the African Prisons Project. A multicultural expert, Carol Wilson has designed coaching and leadership programmes all over the world for organisations including IKEA, Philip Morris, the BBC, Hilti and NCR. She has won and been nominated for several awards for coaching and writing. She is the author of Performance Coaching, A Complete Guide to Best Practice Coaching and Training featuring forewords by Sir John Whitmore and Sir Richard Branson; she has also contributed to 6 books and published over 50 articles.Carol experienced the value of a coaching culture firsthand during a decade working at board level with Sir Richard Branson at Virgin. Later she held board-level positions with Island Records, Warner Brothers and Polygram. Since entering the coaching field in 2000 she has studied with thought leaders including Nancy Kline and Tim Gallwey, and collaborated with Sir John Whitmore David Grove.She is a keynote speaker at conferences worldwide including The HR Summit Budapest, the Asian Emerging Leaders Summit Hong Kong, Guts for Change Mumbai, Catalyst Australia, HRD London, and the China Executive Coaching Conference Shanghai.

More about Carol Wilson