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Innovation and Best Practice
for Business Success

Established 1967



Touchpoint Leadership

Touchpoint Leadership

Creating Collaborative Energy across Teams and Organizations

Hilary Lines, Jacqueline Scholes-Rhodes

£29.99

Touchpoint Leadership offers a collaborative approach to leadership and organizational development for leaders, HR professionals, coaches and consultants.

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About the book

The early 21st century has witnessed an erosion of trust in business leaders - in their capacity to deliver sustained growth and in the integrity which underpins their decisions.

In responding to these challenges, Touchpoint Leadership puts forward a new leadership paradigm, asserting that relationships are the primary asset of a business. Drawing on a diverse array of case stories from their coaching work, the authors demonstrate how successful leaders apply touch point principles to building critical business relationships - between individuals, teams and business entities - with significant results. They provide a developmental framework through which individuals can scrutinise their own leadership, inject it with new life and meaning and release the energy and creativity necessary for collective learning and growth.


Table Of Contents

    • Chapter - 00: Introduction;
    • Chapter - 01: The case for Touchpoint Leadership;
    • Chapter - 02: Priming the touchpoint to become relational;
    • Chapter - 03: Pivotal relationships – creating value within the organization;
    • Chapter - 04: Transforming partnership through the touchpoint;
    • Chapter - 05: Building and sustaining the collaborative enterprise;
    • Chapter - 06: Developing touchpoint mastery


Book Details

  • EAN: 9780749465780
  • Edition: 1
  • Published: 3rd February 2013
  • Paperback
  • Dimensions: 234x156
  • 224 pages

About the Author

Dr Jacqui Scholes-Rhodes is a commercial practitioner with over twenty five years' experience of working in large corporate environments where she has led and facilitated large-scale transformation across sectors.

Dr Hilary Lines has over twenty five years experience of working with senior leaders as an executive and team coach, as a facilitator and trusted advisor in organizational change and as an innovator in leadership development across the globe.


Hilary Lines


Jacqueline Scholes-Rhodes


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