Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
Published: August 2018, Paperback
Reflect on the changing needs of the global marketplace and respond to challenges faced by retailers with this collection of key developments in supply chain management in retail.
Published: April 2014, Paperback
The Retail Champion: 10 Steps to Retail Success is the only book any small retailer needs, whether starting up or already trading, online only or multi-channel, to make their retail business a success.
Published: July 2012, Paperback