- Defines artificial intelligence (AI) for the non-expert and explains its impact on the HR function
- Shows how AI, such as natural language processing and chat bots, will change the key HR functions of recruiting, developing and retaining staff
- Includes case studies from global companies, including IBM and Unilever, which use AI in their HR teams to add business value
Artificial Intelligence for HR
Use AI to Support and Develop a Successful Workforce
Understand applications of AI for the human resource function and confidently use AI to recruit and develop a successful workforce to thrive in the future world of work.
Key features at a glance
EAN: 9780749483814
Edition: 1
Published:
Format: 235x137
240 pages
About the book
HR professionals need to get to grips with artificial intelligence and the way it's changing the world of work. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, AI has created a variety of opportunities for the HR function. Artificial Intelligence for HR empowers HR professionals to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice.
Covering everything from recruitment and retention to employee engagement and learning and development, Artificial Intelligence for HR outlines the value AI can add to HR. It also features discussions on the challenges that can arise from AI and how to deal with them, including data privacy, algorithmic bias and how to develop the skills of a workforce with the rise of automation, robotics and machine learning in order to make it more human, not less. Packed with practical advice, research and case studies from global organizations including Uber, IBM and Unilever, this book will equip HR professionals with the knowledge they need to leverage AI to recruit and develop a successful workforce and help their businesses thrive in the future.
About the authors
Ben Eubanks is an HR industry analyst and influencer. He is the Principal Analyst at Lighthouse Research & Advisory where he oversees the development of research, assets and insights to support HR, learning and talent executives. He is also the founder of HR community upstartHR, the co-founder of the HRevolution movement and host of the We're Human podcast.
HR professionals need to understand how their own roles are changing while helping employees to develop and prioritize the skills they will need for the age of disruption, and Ben's take on how we can combine humans and technology paints a bright picture for the future of the HR profession.
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