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Managing for Results

Managing for Results

Gillian Watson, Kevin Gallagher


Learn to manage people successfully and achieve tangible results with this accessible, interactive and strategic guide to the features of management within an organisation.

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About the book

Achieving tangible results is key in all sectors and allows organisations to attract, engage and retain the best talent. Managing for Results is a clear guide for HR and management students, as well as current managers and business leaders, to managing within a business context and achieving success. Blending research, theory and practice, topics addressed include the role and development of the manager within the organisation, communication in the workplace, organisational structure and culture, differentiating for excellence and implementing continuous improvement and change.

This fully revised edition of Managing for Results is based on Michael Armstrong's Managing Activities and develops it by offering a strategic overview to management and critical perspectives across the subject area. It contains a wide range of features to support student learning, including case studies and examples from leading UK and international organisations, extracts from People Management articles, chapter focused learning objectives, discussions, work-related and critical question exercises, and clear chapter summaries. Your blueprint for achieving success as a manager, this title also includes an online companion site featuring a specimen exam paper and guidance on how to complete it.

Table Of Contents

    • Chapter - 01: Introduction
    • Chapter - 02: The Role of the Manager;
    • Chapter - 03: How do we Develop the Role of the Manager?;
    • Chapter - 04: Communication - How We Inter-Relate;
    • Chapter - 05: Practical Aspects of Communication;
    • Chapter - 06: Working with your Manager;
    • Chapter - 07: Teamworking;
    • Chapter - 08: The Organisational Skeleton - Structure;
    • Chapter - 09: Organisational Communication;
    • Chapter - 10: The Living Organisation - Culture;
    • Chapter - 11: Power and Politics;
    • Chapter - 12: Managing Health and Safety at Work;
    • Chapter - 13: Quality - Differentiating for Excellence;
    • Chapter - 14: Continuous Improvement;
    • Chapter - 15: Enhancing Customer Relations;
    • Chapter - 16: Future Directions: Managing Change


This new text will be extremely valuable to students and practising managers who are studying for the CIPD Managing for Results examination. It comprehensively encompasses established and contemporary research, theory and practice. The case studies and exercises are particularly helpful and retention of the content is reinforced through the end of the chapter summaries
Tina Stephens, CIPD Chief Examiner, Managing for Results

The text is written specifically for the CIPD module, and the content clearly addresses the learning outcomes...the book addresses the breadth of the module well...I shall recommend this text particularly for exam revision purposes...a new text is needed and will, I am sure, be very much appreciated
Sue Shortland, Senior Lecturer in HRM, London Metropolitan University

Book Details

  • Imprint: CIPD - Kogan Page
  • EAN: 9781843980148
  • Edition: 2
  • Published: 14th September 2005
  • Paperback
  • Format: 246x178
  • 352 pages

About the Author

Gillian Watson is Principal Lecturer in the Faculty of Business and Law at the University of Sunderland, UK. Her current research interests are in strategic development initiatives to internationalise the curriculum. She is one of the authors of the CIPD textbook Managing for Results

Kevin Gallagher is a Senior Lecturer in Human Resource Management and currently Programme Leader for BA Applied Management at the University of Sunderland, UK. Kevin has managerial experience in the civil engineering and paper industries both in the UK and overseas and has wide experience teaching on CIPD and HRM programmes.

Gillian Watson

Kevin Gallagher

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