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Key Marketing Skills
Strategies, Tools and Techniques for Marketing Success
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About the book
Not just another 'introduction to marketing', Key Marketing Skills is a practical, actionable guide that demonstrates how to apply marketing strategies in a real-world context, from conducting a marketing audit and building your marketing strategy, to preparing a robust marketing plan and developing a unique value proposition. Taking you step by step through the entire marketing planning process, it will enable you to build alignment through the supply chain and successfully implement your plan through the marketing mix.
Extensively revised and updated, this new edition has also been expanded to include a wealth of brand new international case studies and planning models. Together with sections on vital issues such as brand management, how to brief an agency and how to conduct a self-assessment health check of your current level of marketing excellence, Key Marketing Skills provides all the necessary tools and guidance to make marketing happen. Online resources include self-test questions, marketing planning template, performance map and a customer activity cycle table.
About the authors
Table of contents
- Section - ONE: Definitions, purpose and process;
- Chapter - 01: What is marketing?;
- Chapter - 02: The Marketing Model;
- Chapter - 03: Issues raised by the Marketing Model;
- Chapter - 04: In search of ‘good marketing’;
- Chapter - 05: The marketing process;
- Chapter - 06: Writing the marketing plan;
- Section - TWO: The strategic market audit;
- Chapter - 07: Market research;
- Chapter - 08: Chakravati’s piano, or, why you need market research…;
- Chapter - 09: The strategic audit;
- Chapter - 10: The CONNECT Inc case study;
- Section - THREE: Strategic positioning;
- Chapter - 11: Vision and objectives;
- Chapter - 12: How will we grow?;
- Chapter - 13: How will we compete?;
- Chapter - 14: What will drive us?;
- Chapter - 15: Who will we serve?;
- Chapter - 16: Branding;
- Section - FOUR: Delivering the value;
- Chapter - 17: The segment audit;
- Chapter - 18: The value proposition;
- Chapter - 19: Relationship management;
- Chapter - 20: Brand management;
- Chapter - 21: Functional alignment;
- Chapter - 22: Portfolio management;
- Section - FIVE: The tactical mix;
- Chapter - 23: The tactical audit;
- Chapter - 24: The four P’s…or the four C’s?;
- Chapter - 25: Product;
- Chapter - 26: Place;
- Chapter - 27: Promotion;
- Chapter - 28: Price;
- Chapter - 29: The Ambient Ltd case study;
- Section - SIX: Making it happen;
- Chapter - 30: The marketing health check;
- Chapter - 31: Getting further help
Reviews
- This really makes marketing happen - congratulations!
- Professor Malcolm McDonald, Emeritus Professor, Cranfield University School of Management
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