We use cookies to improve your experience. By using our site you are accepting our cookie policy. 
Read our privacy policy to learn more.

Innovation and Best Practice
for Business Success

Established 1967



The Coaching Handbook

The Coaching Handbook

An Action Kit for Trainers and Managers

Sara Thorpe, Jackie Clifford

£27.50

Coaching has become the most popular technique in the world of training and a key tool in staff development. This Coaching Handbook provides all the tools for harnessing this technique, offering a step-by-step approach, case studies and 20 detailed practical exercises.

Buy product Buy now

About the book

Coaching is proving to be one of the most popular and most effective techniques in the field of learning and development. Managers are constantly being reminded that coaching is an important part of their role in getting the best from staff, while trainers are increasingly being called upon to coach individuals in a variety of aspects of both work and life.

This one-stop book aims to provide everything readers need to be able to harness this technique. Part 1 of the book provides a detailed and clearly structured step-by-step approach, which should help anyone to develop their ability to coach others. Importantly however, as well as helping to develop the skills of coaching, the authors provide valuable guidance on: where to start when coaching a colleague; how long the coaching will take; and which methods should be employed and when. Part 2 provides a range of real-life case studies from a variety of commercial and non-commercial settings that will help you to decide how coaching can best be tailored to your own organization. The final part of the book contains detailed practical exercises that can be used in a variety of settings. Each of these individual elements combine to provide the definitive coaching handbook.


Table Of Contents

    • Chapter - 00: Introduction;
  • Section - ONE: The coaching process;
    • Chapter - 01: What is coaching?;
    • Chapter - 02: Learning theories;
    • Chapter - 03: Introducing the coaching model;
    • Chapter - 04: Job description, skills and qualities of a coach;
    • Chapter - 05: Preparing to coach;
    • Chapter - 06: Stage 1: Clarifying coaching needs and goals;
    • Chapter - 07: Stage 2: Agreeing specific development needs;
    • Chapter - 08: Stage 3: Formulating a detailed plan for coaching;
    • Chapter - 09: Stage 4: Doing a task or activity;
    • Chapter - 10: Stage 5: Reviewing activities and planning improved performance;
    • Chapter - 11: Stage 6: Ending the coaching relationship;
    • Chapter - 12: Third-party initiated coaching;
    • Chapter - 13: Skills;
  • Section - TWO: Case studies;
  • Section - THREE: Activities and exercises



Book Details

  • EAN: 9780749438104
  • Edition: 1
  • Published: 3rd February 2003
  • Paperback
  • Dimensions: 234x156
  • 237 pages

About the Author

Sara Thorpe and Jackie Clifford are both trainers with a wealth of experience drawn from a wide range of organizations. They are also the authors of the highly regarded book Dear Trainer: Dealing with Difficult Problems in Training, also published by Kogan Page.


Sara Thorpe


Jackie Clifford


Other titles by these authors