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Innovation and Best Practice
for Business Success

Established 1967

The Public Sector

The Public Sector

Managing the Unmanageable

Alexander Stevenson


The Public Sector: Managing the Unmanageable offers advice to public sector managers in the areas of accountability, setting targets, risk management, innovation, managing people and decision making.

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About the book

The Public Sector: Managing the Unmanageable offers practical advice to public sector managers on how to develop techniques to deal with the challenges they face, particularly in the areas of accountability, setting targets, risk management/encouraging innovation, managing people, decision making and working with politicians. Based on original interviews with politicians and senior public sector managers, including the last four cabinet secretaries, it is full of anecdotes, actionable lessons and insights. Each chapter takes a specific aspect of management and starts by explaining why it is different in the public sector, then sets out ways for public sector managers to handle those differences and ends with an executive summary and a checklist to prompt managers to think about how they might change what they currently do.

The book has a foreword by Peter Mandelson and insights based on interviews with more than sixty successful public sector managers including: Michael Bloomberg, Brendan Barber, Sir Michael Barber, Lord (Michael) Bichard, Lord (John) Browne, Lord (Robin) Butler, Helen Carter, Sir Merrick Cockell, Charles Clarke, Lord (Geoffrey) Dear, Brian Dinsdale, Charles Farr, Lord (Charles) Guthrie, Lord (Chris) Haskins, Lord (Michael) Heseltine, Ken Livingstone, Paul Martin, Lord (John) Monks, Lord (Gus) O'Donnell, Sir Robert Naylor, Jan Parkinson, Sir Hayden Phillips, Jonathan Powell, Heather Rabbatts, John Ransford, Gill Rider, Paul Roberts, Sir Peter Rogers, Stephen Taylor, Lord (Andrew) Turnball, Sir Robin Wales, Nick Walkley, Ian Watmore and Lord (Richard) Wilson.

Table Of Contents

    • Chapter - 00: Introduction – managing the unmanageable;
    • Chapter - 01: The challenges of managing in the public sector;
    • Chapter - 02: Managing accountability;
    • Chapter - 03: Managing target setting;
    • Chapter - 04: Managing politicians;
    • Chapter - 05: Managing people;
    • Chapter - 06: Managing risk and innovation;
    • Chapter - 07: Managing decision making;
    • Chapter - 08: What the private sector can learn from the public sector;
    • Chapter - 09: Public sector managers and their public


His insights may cause you to look at the civil service in a whole new light. Stevenson writes from a British point of view, and many of his examples are based in London, but readers everywhere will glean useful tips. getAbstract recommends his surprisingly breezy advice to leaders in either sector.
getAbstract, Inc.

Book Details

  • EAN: 9780749467777
  • Edition: 1
  • Published: 3rd July 2013
  • Paperback
  • Dimensions: 234x156
  • 216 pages

About the Author

Alexander Stevenson worked for the Financial Times and was a key member of the team which launched FT.com. He then set up a public sector consultancy which grew into a multi-million pound business. He has advised over 150 public sector organisations.

Alexander Stevenson